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UTD's student-run newspaper since 1980

The UTD Mercury

UTD's student-run newspaper since 1980

The UTD Mercury

UTD's student-run newspaper since 1980

The UTD Mercury

The new contract, which was finalized in March, requires more rigorous background checks for Chartwells employees and increases profits for Auxiliary Services. Photo by Anna Phengsakmueang | Mercury Staff.

Auxiliary Services renews contract with Chartwells

April 29, 2019

University officials are working with Chartwells to implement a new eight-year food service contract, with an option to extend it for a full 12 years.  Bryce Brownlee, UTD’s director of the...

Graphic by Chiamaka Mgboji | Mercury Staff.

Select Chartwells employees to hold union election in May

April 16, 2019

Editor's Note: This article has been updated since its original publication. After a months-long organizing effort, certain Chartwells workers will be able to participate...

Photo by Pavan Tauh | Mercury Staff.

Cockroaches found in Student Union eatery

March 10, 2019

Richardson Health Department officials performed a surprise inspection at the Student Union’s Chick-fil-A after a receiving an anonymous complaint and video of cockroaches in the food pick-up area....

Eight of 10 Chartwells employees who spoke to The Mercury said they did not receive state-mandated food safety training in a timely manner. Photo by Nikita Bantey | Mercury Staff.

Chartwells workers allege lack of food safety training

February 25, 2019

Management claims all associates receive ongoing training during employment Following student concerns about food safety, The Mercury obtained evidence that suggests many Chartwells workers did not...

Graphic by EJ Chong | Mercury Staff.

To form a more perfect union

February 11, 2019

As Americans, we often claim to love democracy while simultaneously not practicing it in one of the most important parts of our lives — our workplace. In some cases, bosses can exercise almost autocratic...

Students can text 972-808-5028 to address concerns or give suggestions to Dining Services management. Photo by Medha Somisetty | Mercury Staff.

Chartwells launches feedback platform

January 28, 2019

In response to a rising number of student suggestions and complaints regarding dining on campus, UTD Dining Services created a messaging portal to allow students to anonymously provide feedback on all...

Photo by Ambarina Hasta | Mercury Staff.

Chartwells officials deny worker allegations

January 28, 2019

Chartwells officials denied allegations of workplace harassment and unfair labor practices at their UT Dallas operation. The allegations, published in the Dec. 3 issue of The Mercury, came from numerous...

Photo courtesy of Reddit.

Students report raw, moldy food at on-campus eateries

January 14, 2019

Richardson Health Department conducts inspections of Dining Hall West, IHOP Express to address numerous complaints A series of posts on UTD’s subreddit featured pictures of moldy food and raw chicken...

Food service workers accuse Chartwells management of misconduct

Food service workers accuse Chartwells management of misconduct

January 14, 2019

Food service workers accuse Chartwells management of misconduct Editor’s Note: The Mercury’s publication of a Dec. 3 report, in which former and current Chartwells workers alleged verbal abuse, unfair...

Graphic by Carolina Alvarez | Mercury Staff.

Chartwells workers move to unionize

December 3, 2018

Food service workers across campus are seeking to unionize amid allegations of wage withholding, harassment and other unfair labor practices against Chartwells, the primary food service provider at UTD. In...

UTD Dining Hall West staff  and Chartwells Higher Education credit their national recognition to the feedback they recieve from their patrons. Photo courtesy of Dining Hall West Staff.

Letter To the Editor: UTD Dining Services misrepresented in previous issue of The Mercury

February 20, 2017

The Mercury’s reporter Mithra Kaushik reached out to us for a news story and requested to meet with UT Dallas Dining Services staff to conduct a “behind the scenes type of interview, finding out where...

Kaushik found a bug in her lettuce while eating at Dining Hall West, a campus dining service run by Chartwells Higher Education. Photo by Mithra Kaushik | Mercury Staff.

Dining hall needs better food, sanitation

February 6, 2017

This story has been corrected since its original publication. Eating at Dining Hall West has not been a positive experience for every student, especially for freshmen such as myself living in University...

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